ForumsSoftware ← DAW crash when importing partial folder to Sumu

Importing a single partial folder works, a folder with more than one partial crashes the DAW

Environment:

  • Ableton Live 12.2.6, Ableton Live Beta 12.3b13
  • Sumu 1.1.3, Vutu 0.9.9
  • VST3
  • Windows 10 IoT Enterprise LTSC

Steps to reproduce:
1. import a folder directory that has more than one .utu file in it

Reproducibility:
Every time. It doesn't matter if I'm trying to overwrite an existing import directory, or if I've deleted all imports and try to import fresh

Expected result:
The utu files would be imported and converted correctly

Actual result:
Two different version of ableton crash

Evidence:
Would have to capture video to show the crash

Attempted Solutions:

  • multiple folder configurations and different directory depths
  • eliminated all non-letter characters from file names
  • create additional .utu's in case of corruption

Additional Comments:
The pain of renavigating directories made this very frustrating to test. The entire import process is frankly bad. I'm not excited to do future testing or imports.

Doing more testing I can't even add a single .utu file now, after clearing the folder. Nothing in the environment has changed but something that worked before is now not working. I'm at a loss, but sumu crashes the DAW every time it tries to import now.

Edit: After a complete uninstall of Sumu and deletion of its app data, I was able to import a folder with two .utu files in it. I then tried to reimport the same folder after adding a third file, and it crashed the DAW again. So something is permanently breaking with the importer until a fresh install, or something like that

I have the same problem...
Ableton 11.3.43
Windows 11
sumu 1.1.3
vutu 0.9.10

Hey @intervolver I hear you are pretty frustrated with the sample import process, even without the crash. Obviously, you're not alone. I have plans to make it better.

As far as the crash, please contact me at support@madronalabs.com. I'm not getting any crashes with importing here, so maybe it's the specific files you are importing that can cause it. I'd like to get a hold of them and try to reproduce the problem.

Maybe it's overwriting the created .sumu files that is causing the crash? When you describe reimporting on your edit, one difference is that the files already exist. If you try deleting all the .sumu files in the folder you're writing to and importing again, you could test this. I'll do so as well.

Hi Randy, I did a test like this, deleting all my samples and trying to import them again. After many attempts, one sample at a time, I occasionally manage to import a single sample. I ran the test in three DAWs: Ableton, Reaper, and Reason, and the behavior was the same in all three.

I noticed one more thing, previously imported samples (sumu versions below 1.1.3) have the correct waveform view, but those that I occasionally manage to import individually in version 1.1.3, after loading the waveform view does not update and the previously loaded waveform is visible, and part of the GUI has blackened areas.