Fulfillment and license terms
All prices are in United States Dollars (USD).
All software is downloadable from the website and can be registered immediately upon purchase.
When you purchase a license, you can install our plugins on as many computers as you like. If you want to run the plugin on more than one computer simultaneously, we require that you buy a license for each computer. This license approach is designed to let legitimate owners get work done, whenever and wherever they need to, without worrying about authorization issues. Your name will appear in the UI of your licensed software as a reminder of your awesomeness.
We encourage you to try the demo before you buy, and make sure you’ll be happy with the software. But if you find unexpected problems within 14 days of purchase, let us know and we will issue a refund.
A license purchased directly from us can be transferred for a small service fee. Contact us at support@madronalabs.com for details.
Though we've tried to cover it all in plain English here, the End User License Agreement (EULA) you agree to when you install the software is our legally binding agreement. Please read it when installing, and let us know if you have any questions.
Privacy
This website (madronalabs.com) uses cookies to store information you have entered, so you don’t have to re-enter it each time you visit. We will never share ithis information with a third party.
Madrona Labs uses the Secure Sockets Layer (SSL) protocol to encrypt your credit card and confidential information when you purchase from us. No financial or credit card information is stored on our server.
Participation on our user forums can be done using a user name and avatar of your own choice. Your legal name and email will not be available to other forum users.
Code of Conduct
Madrona Labs is a place for people who love making sound. We want everyone here to feel safe and welcome, so we ask you to be decent to each other.
This applies to the Madrona Labs forums and to any one-on-one conversations about Madrona Labs business. If you break the rules, our staff and moderators may remove you at their discretion.
Our goals for the space
Good community members show up honestly, treat people with respect, and use language that makes others feel included. Assume good faith, try to work things out before things get heated, and take constructive criticism gracefully. If you see someone in distress, a dangerous situation, or a problem that isn't being handled, let a moderator know or email us.
What constitutes harassment
Harassment in any form is grounds for removal. The short version: don't be cruel, don't be creepy, and don't try to make anyone feel unsafe or unwelcome here.
That covers the obvious things — insults, threats, slurs, and any hostility aimed at someone's gender, sexuality, disability, appearance, age, race, religion, or any other part of who they are. It also covers unwanted sexual attention, sharing someone's private information or communications without consent, deliberately using rejected names or the wrong pronouns, engaging with someone after they've asked you to stop, or trying to damage someone's reputation.
If a reasonable person would find it inappropriate in a professional setting, it probably doesn't belong here — and that includes egging others on to do any of the above.
Procedures
If you want to bring any violation of the Code of Conduct to the attention of the site moderators, please email support@madronalabs.com.
Madrona Labs staff and moderators can choose to delete posts, close threads or change their subjects.
Please do not delete posts or comments you’ve made unless you sincerely made the post in error (like accidentally posting in the wrong group, for example) and deleting will not interfere with a group discussion.
Legal notices
All trademarks mentioned on this website are the property of their respective owners. Such mention does not imply an endorsement or any connection.
Madrona Labs owns the content of this website including the software and all trade secrets, copyrights, and other intellectual property rights therein.
Madrona Labs™, the wordmark and tree rings logo are trademarks of Madrona Labs, LLC. All rights reserved.
VST and VST3 are trademarks of Steinberg Media Technologies GmbH. Audio Unit is a trademark of Apple, Inc.