ForumsHardware ← Catalina?

Hi Everyone,

I've "upgraded" to catalina. Does the soundplane app work with Catalina, it isn't for me and I'm wondering if it is a me issue.

Thanks,

Adam

Hi, it works on my Catalina machine. Can you describe what is not working?

As an all-purpose fix I would recommend to remove the ~/Library/Application Support/Soundplane directory and run the app again to redo the setup process.

Hi Randy,

Thanks! That did it! The folder I removed was the Madrona Labs folder that had Sounplane inside of it.

Much appreciated,

Adam

Oh my mistake, ~/Library/Application Support/Madrona Labs/Soundplane. Glad to hear it!

Hi Randy,

Sorry, it is me again. Part of my problem was using a USB3.0 hub instead of a 2.0 hub. I've solved that but when I open 1.8.3 on my mac running 10.15.7 the setup runs successfully and then gives me a window where I click ok. After clicking ok the client shuts down. Looking through the logs, it doesn't seem to be crashing but I do get the following diagnostic report:

Date/Time: 2020-12-07 14:03:45 -0500
End time: 2020-12-07 14:03:52 -0500
OS Version: Mac OS X 10.15.7 (Build 19H2)
Architecture: x86_64h
Report Version: 29
Incident Identifier: 56930FF6-5A0C-4CF6-AB08-8E4F60D81443

Data Source: Microstackshots
Shared Cache: 0xc57b000 EEE24FFD-4FEF-3091-945B-4501C1462255

Command: Soundplane
Path: /Applications/Soundplane.app/Contents/MacOS/Soundplane
Identifier: com.madronalabs.soundplane
Version: 1.8.3 ()
PID: 60266

Event: wakeups
Action taken: none
Wakeups: 45001 wakeups over the last 7 seconds (6250 wakeups per second average), exceeding limit of 150 wakeups per second over 300 seconds
Wakeups limit: 45000
Limit duration: 300s
Wakeups caused: 45001
Wakeups duration: 7s
Duration: 7.20s
Duration Sampled: 4.07s
Steps: 5

Hardware model: MacBookPro16,1
Active cpus: 12
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev

Heaviest stack for the target process:
4 thread_start + 15 (libsystem_pthread.dylib + 7051) [0x7fff73967b8b]
4 _pthread_start + 148 (libsystem_pthread.dylib + 24841) [0x7fff7396c109]
3 threadEntryProc + 26 (Soundplane + 1543210) [0x10be05c2a]
3 juce::Thread::threadEntryPoint() + 565 (Soundplane + 1367093) [0x10bddac35]
1 SoundplaneSetupThread::run() + 257 (Soundplane + 49281) [0x10bc99081]

Powerstats for: Soundplane [60266]
UUID: FEC831B5-CAF9-35E7-9E93-E4A8BF4F34CC
Path: /Applications/Soundplane.app/Contents/MacOS/Soundplane
Architecture: x86_64
Footprint: 35.34 MB
Start time: 2020-12-07 14:03:47 -0500
End time: 2020-12-07 14:03:51 -0500
Num samples: 5 (100%)
CPU Time: 2.890s
Primary state: 3 samples Frontmost App, Non-Suppressed, User mode, Effective Thread QoS Unspecified, Requested Thread QoS Unspecified, Override Thread QoS Unspecified
User Activity: 0 samples Idle, 5 samples Active
Power Source: 0 samples on Battery, 5 samples on AC
4 thread_start + 15 (libsystem_pthread.dylib + 7051) [0x7fff73967b8b]
4 _pthread_start + 148 (libsystem_pthread.dylib + 24841) [0x7fff7396c109]
3 threadEntryProc + 26 (Soundplane + 1543210) [0x10be05c2a]
3 juce::Thread::threadEntryPoint() + 565 (Soundplane + 1367093) [0x10bddac35]
1 SoundplaneSetupThread::run() + 257 (Soundplane + 49281) [0x10bc99081]
1 SoundplaneSetupThread::run() + 233 (Soundplane + 49257) [0x10bc99069]
1 SoundplaneSetupThread::run() + 229 (Soundplane + 49253) [0x10bc99065]
1 SoundplaneModel::getSelectCarriersProgress() + 29 (Soundplane + 121885) [0x10bcaac1d]
1 void* std::__1::__thread_proxy >, void (MacSoundplaneDriver::)(), MacSoundplaneDriver> >(void*) + 661 (Soundplane + 361733) [0x10bce5505]
1 MacSoundplaneDriver::processThread() + 111 (Soundplane + 338623) [0x10bcdfabf]
1 usleep + 53 (libsystem_c.dylib + 490980) [0x7fff7382ede4]
1 __semwait_signal + 10 (libsystem_kernel.dylib + 14166) [0x7fff738ab756]
1

1 start_wqthread + 0 (libsystem_pthread.dylib + 7016) [0x7fff73967b68]
1

Binary Images:
0x10bc8d000 - 0x10c456fff com.madronalabs.soundplane 1.8.3 () /Applications/Soundplane.app/Contents/MacOS/Soundplane
0x7fff737b7000 - 0x7fff7383efff libsystem_c.dylib (1353.100.2) /usr/lib/system/libsystem_c.dylib
0x7fff738a8000 - 0x7fff738d4fff libsystem_kernel.dylib (6153.141.2) /usr/lib/system/libsystem_kernel.dylib
0x7fff73966000 - 0x7fff73970fff libsystem_pthread.dylib (416.100.3) <62CB1A98-0B8F-31E7-A02B-A1139927F61D> /usr/lib/system/libsystem_pthread.dylib

Try starting the setup app with the Soundplane unplugged, then only plugging it in once the app prompts you to. I heard one report that this avoided an issue.

To force setup and get a clean slate, delete the support files again before this.